Delivering Innovation in Supportive Housing (DISH) was started in September of 2006 by Directors Lauren Hall and Doug Gary to provide property management services for the Direct Access to Housing Program, a project of the San Francisco Department of Public Health. The guiding principle for DISH was to be a small organization dedicated to serving adults with complex health, mental health, and substance use issues in supportive housing. Our goal was to be a strong partner in the City’s effort to end homelessness in San Francisco. DISH assumed management of the Pacific Bay Inn and the Empress Hotel in October of 2006, and the Camelot, Le Nain, Star, and Windsor hotels in July of 2007. DISH provides housing for 450 tenants and has 70 employees.